Your privacy matters to KLEOS. This Privacy Policy explains how we collect, use, store and protect information when you interact with our website.
1. Information We Collect
When you use our website or place an order, we may collect information such as:
- Your name.
- Email address.
- Billing and delivery address.
- Telephone number.
- Order and transaction information.
- Information you provide when contacting us.
2. How We Use Your Information
We may use the information we collect to:
- Process and fulfil orders.
- Provide customer support.
- Communicate with you about your order.
- Improve our website and services.
- Send marketing communications where you have provided consent.
- Prevent fraud and protect the security of our website.
3. Newsletter
If you subscribe to the KLEOS newsletter, we may use your email address to send you updates, new product announcements, offers and other information relating to KLEOS.
You can unsubscribe from marketing communications at any time using the unsubscribe option included in our emails.
4. Cookies
Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors interact with our website.
Cookies may be used to remember preferences, maintain website functionality and, where applicable, support analytics or marketing activities.
5. Payment Information
Payment information may be processed by third-party payment providers.
KLEOS does not necessarily store complete payment card information on its own systems.
6. Third-Party Services
We may use trusted third-party service providers to support areas such as website hosting, payment processing, analytics, email communication and delivery.
These providers may process information on our behalf where necessary to provide their services.
7. Data Security
We take reasonable measures to protect personal information against unauthorised access, alteration, disclosure or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
8. Your Rights
Depending on your location and applicable privacy laws, you may have rights relating to your personal information, including the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of certain information.
- Withdraw consent for marketing communications.
- Object to certain types of processing.
9. Children's Privacy
Our website is not intended to knowingly collect personal information from children without appropriate consent.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be published on this page with an updated revision date.
11. Contact Us
If you have questions about this Privacy Policy or how KLEOS handles personal information, please contact us using the contact details provided on our website.